Need: Someone with grace and good manners and who will not suddenly burst into tears to answer the telephone and the doorbell and to make calls. this could be accomplished when the family is out casket shopping and does not require interaction with the family if the volunteer chooses to avoid them. An individual may volunteer for as long or as short a time span as he or she may prefer. Please pass the word around to people you feel have grace and good manners (that's all of you) and whom you know want to help, as not everyone reads this page. thank you very much.